Are you looking to join a team that is dynamic, energetic, outgoing, and organized? PhysMed, Center for Physical Medicine, is the right place for you. We are looking to add a Front Desk Office Coordinator to our team that has high energy, a professional attitude, and a desire to learn in the healthcare industry. This position is trainable, although previous medical/customer service experience is preferred.
Click the video link below to learn more about our open Front Desk Office Coordinator role.
> VIDEO LINK: PhysMED Front Desk Office Coordinator BILINGUAL English/Spanish skills are preferred but not required.
Benefits - Medical, dental, and vision insurance
- Short Term Disability
- Life Insurance
- Paid Time Off
- Sick Time
- 401(k)
Responsibilities - Answering incoming patient and provider calls and requests
- Completing all new patient admissions and entering it digitally.
- Verifying relevant medical history and insurance information for each patient.
- Scheduling appointments for consultations, tests, and procedures.
- Answering and following up with phone and email inquiries from providers and patients.
- Addressing any patient complaints or concerns.
- Performing clerical work, such as filing, copying, or faxing.
- Complying with the regulations and policies of the facility.
- Patient data entry
- Other duties as assigned
Qualifications - Ability to follow verbal instructions
- Critical thinking and good interpersonal skills
- Basic working knowledge of commonly used computer application and office equipment
- Medical experience is not necessary but is preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.