Front Desk Medical Administrative Assistant

Hoboken, New Jersey

Wellness And Pain PC
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Benefits:

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

The Part Time Medical Front Desk Traveling Administrator will be expected to commute to different partner practice locations and is expected to handle all front desk responsibilities, from booking new patients, checking in patients and checking out patients. This is a one day per week opportunity at this time.

General Responsibilities

Plays a key role in representing the Company at our partner practice locations and with our patients at each location

Travel to various medical office locations in New Jersey

Develop proficiency with the Company's Electronic Health Record system

Handle communications with patients for both outreach and inbound inquiries

Establish a professional and friendly relationship with patients, as well as, with internal and external clinicians to help drive positive patient feedback and drive patient volume growth at each location

Schedules patient appointments

Prints providers schedules for next day

Helps patients fill out required intake forms

Prepares new patient folders

Confirms appointments by phone and/or text

Notifying providers of patient arrivals

Maintains filing system for all patient documents and reports submitted

Answers emails and other electronic messages as required from patients and/or staff

Ensures availability of treatment information by retrieving and updating patient records

Calls patients when late beyond 15 mins

Completes follow up calls to patients

Spread sheets

Solicits patients for reviews

The company reserves the right to add or change duties at any time.

Job Qualifications

1-2 years of related experience; or equivalent combination of education and experience

Skills

Electronic Medical Records system experience

Customer service skills and telephone etiquette

Computer software proficiency, Microsoft 365

Excels at customer service and has strong interpersonal skills

Learns quickly and has strong problem-solving and critical thinking skills

Date Posted: 14 May 2025
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