Join our dynamic hospitality team at Staybridge Suites, a select-service hotel with 115 rooms dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and the well-being of our guests and associates alike.
As the Front Office Manager, you will be pivotal in leading our Front Desk team to deliver outstanding service while achieving our operating budget. Your effective leadership and coordination will ensure the smooth operation of guest arrivals and departures and the overall Front Office services.
Key Components of the role will include:- Demonstrate proficiency in all Front Desk duties and actively perform them as necessary.
- Assume responsibility for running Front Desk shifts as needed to ensure a seamless and efficient guest experience.
- Continuously interact with guests, seeking their feedback on product quality, service levels, and overall satisfaction.
- Empower associates to provide exceptional customer service, ensuring they understand expectations and are equipped to deliver.
- Emphasize guest satisfaction during departmental meetings, fostering a culture of continuous improvement.
Why Join US? This is an exciting opportunity to join a distinguished property in Downtown Montgomery, where you can genuinely influence and elevate the Front Desk experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.
As a proud PCH Hotels & Resorts portfolio member, associates benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include:
- Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future.
- We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings.
- Access to the global benefits of the IHG network offers even more travel and enjoyment opportunities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.