Front Desk

Laughlin, Nevada

 Dotty's
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Description
  • Greet, register, and assign rooms to hotel guests.
  • Verify customers' credit and establish how customer pays for the accommodation.
  • Make and confirm reservations.
  • Issue room keys.
  • Keep record of room availability and guest accounts.
  • Compute bills, collect payment and make charge for guest.
  • Record guest comments and complaints and refer customers to managers as necessary.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Maintains a clean and sanitary work area.
  • Handle complaints, settle disputes and resolve grievances and conflicts, referring customers to manager as necessary.
  • Other duties as assigned.
Requirements
  • High school diploma or equivalent;
  • At least 1 year of related work experience;
  • Must be at least 21 years of age;
  • Must be able to effectively communicate with supervisors, peers and guests;
  • Must be able to read, write, and speak English;
  • Ability to stand for long periods;
  • Ability to bend and lift up to 35 lbs.;
  • Ability to be flexible with hours;
  • Ability to use and operate a telephone;
  • Ability to use computers to enter, access, or retrieve data.
Date Posted: 18 May 2025
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