Benefits:
Employee discounts
Opportunity for advancement
Training & development
Wellness resources
As we continue to grow, we are seeking a responsible, professional, talented, and courteous front desk/office coordinator to join our well-established practice. You are the face of the practice and your position plays a key role in maintaining great customer service, reputation, and image.
• Previous experience in a Chiropractic office is a PLUS
• Spanish speaking preferred but not required.
• Experience in Personal Injury care preferred but not required.
• Must have strong phone and computer skills.
• Previous office administrative and front desk experience is a PLUS.
• Upbeat, friendly, professional, resourceful, self-motivated, detail-oriented and highly organized.
• Must be health-oriented.
• Works well independently and as part of a team.
• Excellent communication skills; both written and verbal
• Willingness to learn and grow.
• Office management experience is a PLUS as this position is meant for an individual to grow within the company.
Responsibilities:
• Customer Service: Acknowledge, smile, and greet patients upon arrival and dismissal
• Respond to patient questions and or concerns.
• Answering telephones and documenting messages as needed and ensuring proper message delivery to practitioners or staff.
• Maintain correspondence with attorneys/case managers/law firms for personal injury cases - Experience is a PLUS (will train if no experience)
• Checking voicemail, email, fax, appointment inquiries, and insurance correspondence daily.
• Checking in patients and guests upon arrival for their appointment, and checking them out.
• Maintain a clean and friendly waiting area for patients and working space.
• Maintaining appointment calendar schedule.
• Explain services offered in the office.
• Receiving payments for services: cash handling, checks, or credit cards
• Manage the flow of patients through the clinic in an organized manner
• Create and maintain updated documents
• Demonstrates a professional demeanor that ensures confidentiality in all areas of work.
• Verify insurance eligibility (will train if no experience)
• Office organization and ordering office supplies and inventory.
• Chart Filing
• Some back-office skills.
• Perform other duties and responsibilities as requested by the providers for patient case management/treatment.
Job Qualifications:
- Education: Associate degree or higher in related areas of study is a PLUS
- Experience: 1-2 years of related experience; or equivalent combination of education and experience.
Hours: Part-time; may convert to Full-time.
Compensation: $18-$20/hour based on experience.
If you are interested, please respond with your CV/resume and a cover letter. ONLY SERIOUS APPLICANTS WILL BE CONSIDERED. We are looking for long-term employment with the potential of growth within the company.