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Position Summary
Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.
Primary Position Responsibilities
• Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.
• Registers guests to the Wellness Center by following the designated procedures.
• Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.
• Executes financial "End of Day" report and monetary reconciliation.
• Communicates with coworkers to ensure smooth daily operations.
Work Contact Group (Internal/External)
Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.
Reporting Relationships
Reports to (position):
Assistant Director Health and Wellness Center
Supervises (position(s):
None
Qualifications
Minimum Education:
Required:
High School Diploma or Equivalent.
Preferred:
None
Minimum Years of Experience (Amount, Type and Variation):
Required:
At least 1 year member service experience.
Preferred:
2 years member service/reception experience.
License, Registry or Certification:
Required:
CPR/AED (or must be obtained within six months of hire date)
Preferred:
First Aid certification
Knowledge, Skills and/or Abilities:
Required:
Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.
Preferred:
Basic fitness knowledge.
Date Posted: 12 May 2025
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