Front Desk Coordinator

Description We are offering a contract for a permanent position as a Front Desk Coordinator in Waterbury, Connecticut. This crucial role operates within the medical office environment, acting as the initial contact point for patients, aiding in administrative duties, and ensuring smooth office procedures. Responsibilities: - Deliver concierge services by welcoming and helping patients upon arrival - Use Microsoft Outlook, Excel, and Word to arrange files and handle data entry tasks - Aid communication by offering interpretation services when needed - Guarantee excellent customer service by resolving patient inquiries and issues - Manage administrative duties, including operating a multi-line phone system - Keep an effective appointment system by scheduling patient appointments - Help in clarifying test results to patients, providing interpretation as required - Maintain precise customer records for effective office procedures. Requirements - Demonstrated experience in Administrative Assistance - Proficiency in answering Multi-Line Phone System - Experience in providing Concierge Services - Strong Customer Service skills - Ability to perform Data Entry tasks efficiently - Excellent Interpersonal Skills to interact with clients and staff - Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word - Experience in Organizing Files and maintaining records - Strong attention to detail and accuracy - Ability to multitask and handle pressure in a fast-paced environment - Excellent written and verbal communication skills - Ability to maintain confidentiality of sensitive information. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use .