Our client, a well known Ivy League college is urgently looking to hire a
Front Desk Coordinator to join their team
ON SITE in Boston, MA. This is a 3+ month contract to hire on W2 offering a full benefits package Required Skills & Experience- Bachelors degree or higher
- 3+ years in a front desk/ guest services position
- Must be ok working on site in Boston
- Experience working in a fast paced high volume environment
Job Responsibilities- Provide customer support to faculty, staff, students or visitors who are seeking services, assistance, information or problem resolution, department or program.
- Provide customer service in person, over the phone, by email, or on the web. May work in a wide variety of campus settings, or at special events that are on or off campus. Handle routine as well as complex and specialized requests from community members, alumni, applicants, or visitors.
- The Guest Services Coordinator will assist the Guest Services Team with program check-ins and check-outs; daily operations of the front desk and back office; supporting participant and program needs; and additional duties.
- Assist with participant requests by collaborating with on-campus partners and providing concierge services.
- Assist Guest Services Team with various projects with Operations, IT, Program Delivery, and MBA Services, including security sign replacements, technology upgrades, and group gift distribution