About Mainsail Motel and Cottages: Mainsail Motel and Cottages is an owner-operated, family-friendly motel and cottage complex located one block from the beautiful beach, the boardwalk, and the Casino Ballroom. Our heated swimming pool, complimentary on-site parking, and happy, helpful staff make us the perfect spot for your summer vacation.
Job Summary: The Front Desk Clerk at Mainsail Motel and Cottages will be responsible for welcoming guests, managing reservations, handling the check-in and check-out process, addressing guest inquiries, and ensuring a positive guest experience. Prior experience in a similar role is preferred.
Key Responsibilities: - Welcome and greet guests upon arrival.
- Manage reservations and ensure accurate record-keeping.
- Handle the check-in and check-out process efficiently.
- Address guest inquiries and provide information about the motel and local attractions.
- Ensure a positive guest experience by providing excellent customer service.
- Assist with other front desk duties as needed.
Requirements
- Prior experience in a front desk or customer service role is preferred
- Excellent communication and interpersonal skills.
- Ability to multitask and handle stressful situations.
- Proficiency in using reservation and front desk software.
- Strong organizational skills and attention to detail.