About Company:Who We Are At Vacatia, we're transforming the vacation ownership experience by bringing flexibility, ease, and trust to resort ownership so families can enjoy unforgettable getaways. And just as we're reimagining vacations, we're redefining what a career in hospitality can be.
Vacatia is a leading provider of innovative solutions for timeshare owners, resorts, and travelers. We are modernizing the industry by offering seamless, owner-friendly services while delivering exceptional vacation experiences. As part of our growth, we proudly acquired
The Berkley Group/Vacation Village Resorts and
Daily Management, two recognized leaders in resort development and operations. The Berkley Group, through its Vacation Village Resorts brand, has a long history of developing and managing top-tier resort communities, while Daily Management brings decades of expertise in resort operations and hospitality.
Now, we're coming together as one organization to create a stronger, more innovative company dedicated to serving owners, guests, and associates alike. This transition represents a new era of opportunity, with a shared commitment to excellence, teamwork, and growth.
Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and service excellence where every team member has the opportunity to thrive and make a meaningful impact.
Vacations Reimagined. Careers Redefined. Join us and be part of the future of hospitality.
About the Role: The Front Desk Clerk plays a crucial role in the real estate development and management industry by serving as the first point of contact for clients and visitors. This position is responsible for creating a welcoming environment, ensuring that all inquiries are addressed promptly and professionally. The Front Desk Clerk will manage administrative tasks, including scheduling appointments, handling correspondence, and maintaining records, which are essential for the smooth operation of the office. Additionally, this role involves coordinating with various departments to facilitate communication and support the overall goals of the organization. Ultimately, the Front Desk Clerk contributes to enhancing customer satisfaction and fostering positive relationships with clients and stakeholders.
Minimum Qualifications: - High school diploma or equivalent.
- Proven experience in a customer service or administrative role.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic office equipment.
Preferred Qualifications: - Experience in the real estate industry or a related field.
- Familiarity with property management software.
- Bilingual abilities to assist a diverse clientele.
Responsibilities: - Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Schedule appointments and maintain the calendar for the office.
- Perform administrative tasks such as filing, data entry, and maintaining office supplies.
- Coordinate with other departments to ensure seamless communication and service delivery.
Skills: The required skills for this position, such as strong communication and organizational abilities, are essential for effectively managing client interactions and administrative tasks. Proficiency in Microsoft Office Suite allows the Front Desk Clerk to create documents, manage spreadsheets, and communicate efficiently with team members. Customer service skills are utilized daily to ensure that clients feel valued and their needs are met promptly. Preferred skills, such as familiarity with property management software, enhance the ability to assist with specific inquiries related to real estate transactions. Overall, a combination of these skills ensures that the Front Desk Clerk contributes positively to the office environment and supports the company's objectives.