Front Desk Clerk

Supportive and friendly team environment

Inclusive and welcoming workplace culture

Opportunities for personal and professional growth

Ongoing training and development programs

Company values teamwork, respect, and collaboration

Committed to helping employees reach their full potential

Greet and welcome guests in a professional and friendly manner

Answer and direct incoming phone calls promptly and efficiently

Manage bookings, reservations, and scheduling

Handle customer inquiries, provide information, and resolve complaints

Receive and sort mail or deliveries

Maintain cleanliness and order of the reception area

Update records, files, and databases as required

Coordinate with internal departments to meet guest/client needs

Process payments or issue invoices when applicable

Excellent verbal and written communication

Strong customer service orientation

Professional appearance and demeanor

Organizational and time-management skills

Basic computer skills (MS Office, booking software, etc.)

Ability to multitask and remain calm under pressure

Attention to detail and accuracy

High school diploma or equivalent

Previous front desk, receptionist, or customer service experience

Knowledge of administrative and clerical procedures