Welcome to Career Opportunities at Lindenwood University. PLEASE READ: For all applications, please include your resume and cover letter. You may skip the "
Quick Apply" page by simply clicking "Next" at the bottom of the page. When you arrive at the "Experience" page, you may upload all desired documents using the upload box labeled "Resume/CV." This is the appropriate box to upload all documents.
JOB TITLE SUMMARY Job Title: Front Desk Attendant, Evans Commons Recreation Center, Student Employee
Job Code: 17640
Scheduled Weekly Hours: 20 hours per week
Job Week Assignment: 36 weeks per year
Rate of Pay: $13.75 per hour
Work Cycle: Monday two weeks prior to the start of the fall term and continues to Graduation
FLSA Status: Non-Exempt
Revision Date: 1.24.2025
This application is open to Federal Work Study (FWS)-eligible students as well as non-FWS students. Fifty percent of the available positions are reserved for FWS students.
Job Summary The Evans Commons Recreation Center (Rec Center) front desk attendant, student employee is responsible for ensuring clean and safe facilities for students, faculty, and staff. This position enforces all Rec Center policies and procedures, performs regular area checks, and collects accurate participation data.
Essential Job Functions and Performance Indicators The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Job Responsibilities
- Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
- Models, supports, and holds others accountable to the University's values
- Supervises events when professional staff are not present
- Oversees user entry into the facility
- Participates in department meetings
- Provides a positive customer service experience for guests
- Maintains upstanding image of Lindenwood University and Campus Recreation
- Assists guests with any questions and concerns and, when appropriate, refers them to professional staff
- Creates a safe, upbeat, inviting, non-judgmental, and motivating environment
- Maintains open communication with professional staff
- Collaborates with organizations/departments for setup and breakdown of equipment
- Communicates facility information to the campus community
- Walks the facility regularly and records participation data
- Performs basic maintenance and cleaning tasks, keeps front desk area presentable, and maintains record of hourly cleaning tasks
- Organizes Rec Center equipment
- Enforces Rec Center policies and procedures
- Assists professional staff in the event of emergencies; completes incident reports as necessary
- Takes initiative with facility responsibilities
- Assumes responsibility for making sound decisions when professional staff are not present
Job may require other duties as assigned.
Required Qualifications - An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.
- Currently enrolled at Lindenwood University
- Good academic and financial standing with the University
- Previous work experience in customer service setting
Knowledge, Skills, and Abilities - May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.
- Demonstrated ability to work effectively with individuals from diverse communities and cultures
- Excellent customer service skills
- Ability to perform basic cleaning tasks
- Knowledge of basic computer software, especially Microsoft Office Suite
Work Environment - Environmental or atmospheric conditions commonly associated with the performance of this job's functions. Please click here to view Lindenwood University's flexible work designation descriptions.
- Recreation center/gymnasium setting
- Work outside of standard business hours, including mornings, evenings, and weekends, required
- Fully On-Ground
Physical Abilities - The physical demands described below are representative of those that must be met by an employee to successfully perform this job's functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Regular attendance is a necessary and essential function
- Ability to stand/sit for extended time daily
- Ability to lift and carry up to 50 pounds
- Hearing ability that allows understanding of in-person and phone conversations
Equal Opportunity Employer Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.