Front Desk Associate Morning Shift

Benefits:

Company parties

Employee discounts

Opportunity for advancement

Training & development

As a Front Desk Associate at D1, you will be responsible for providing a welcoming introduction to each person who walks into the facility. In this role, you will answer customer service questions, keep track of who is coming in and out of the facility, and assist with the operations of the business.

To succeed in this role, you must be a reliable individual who shows up on time each day and has a great work ethic. You should be a high-energy individual who is able to tune out distractions and maintain a consistent level of energy. You should be able to connect with members and hold authentic conversations while maintaining a professional demeanor. Additionally, you should be able to multitask and manage your schedule to accomplish all of your daily objectives.

Key responsibilities of the Front Desk Associate include:

Completing the opening and closing checklist

Answering customer support questions for current and new members

Answering phone calls and taking messages for recruiters and management

Checking clients into workouts and ensuring attendance is correct

Ensuring that bathrooms are stocked with necessary supplies and that cleaning supplies are ready for use

Keeping the fridge and shelves stocked with food and drink

Keeping gear displays stocked and neat

Processing ancillary purchases in MINDBODY

Completing daily social media tasks

Checking all bathrooms and making sure they are clean and stocked

Making sure the workout area is prepped for the following workout or day

Walking the turf and weight room to ensure they are tidy

Vacuuming the weight room

Restocking the fridge, snack, and gear shelves

Standing up and greeting everyone who comes into the facility

Handling customer service inquiries

Checking out and confirming all appointments on the schedule

Keeping the front desk area and lobby clean and organized

Checking voicemail and replying to messages or forwarding them to the correct staff member

Job Type: Part-time

Pay: From $12.00 - $14.00 per hour

Bilingual applicant preferred but not required

Benefits:

Employee discount

Shift:

Morning Shift 5:00 am to 10:00 am

Weekly day range:

Monday - Friday

Weekend availability as needed