Front Desk Receptionist - Lords & Ladies Salon & Medical Spa Position Type: Full-Time / Part-Time
Reports To: Front Desk Manager / Salon Manager / Owner
About Us: At
Lords & Ladies Salon & Medical Spa, we are dedicated to providing an exceptional experience of luxury, style, and well-being. Our team is committed to delivering top-tier service and creating an inviting environment where clients feel valued and pampered. Join us in setting the standard for beauty and excellence.
Position Summary: We are seeking a welcoming and organized
Front Desk Receptionist to be the first point of contact for our guests. You will play a crucial role in ensuring smooth operations, exceptional customer service, and a positive experience from the moment clients walk through the door.
Key Responsibilities: - Greet and Check-In Guests: Provide a warm and friendly welcome to all clients.
- Appointment Management: Schedule, confirm, and manage appointments with efficiency and accuracy.
- Phone & Communication: Answer calls professionally, respond to inquiries, and provide detailed information about our services.
- Client Relations: Build relationships with clients to enhance their experience and encourage repeat visits.
- Sales & Transactions: Process payments, handle transactions, and promote products and services.
- Maintain Reception Area: Keep the front desk and waiting area clean, organized, and inviting.
- Team Collaboration: Work closely with stylists, estheticians, and management to ensure seamless service.
Qualifications: - Exceptional Communication Skills - Polished, friendly, and articulate.
- Organizational Excellence - Ability to multitask and prioritize effectively.
- Customer Service Focused - Passionate about delivering outstanding service.
- Technology Proficient - Comfortable with scheduling software and POS systems.
- Team Player - Positive attitude and willingness to support team goals.
- Experience Preferred - Previous experience in reception or customer service is a plus.
Why Join Us? - Be part of a vibrant and supportive team.
- Opportunities for growth and advancement.
- Employee discounts on products and services.
- Beautiful, high-energy work environment.