Front Desk Associate

We're seeking a warm, professional, and detail-oriented Front Desk Associate to be the face of Crown & Raine. This team member will be responsible for creating a welcoming and seamless guest experience from the moment clients walk through the door. Responsibilities: Key Responsibilities:
• Greet clients with warmth, professionalism, and poise
• Manage check-ins, check-outs, and appointment scheduling via booking software
• Answer phone calls, DMs, and emails promptly and knowledgeably
• Maintain a clean and organized front desk and lobby area
• Upsell services and products when appropriate
• Support stylists and spa staff by maintaining smooth day-to-day operations
• Handle transactions, gift card sales, and basic reporting Qualifications:
• Previous front desk, salon/spa, or customer service experience preferred
• Polished, professional demeanor with excellent communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Proficient with booking systems and basic computer functions
• Passion for beauty, wellness, and hospitality Compensation: $10 - $15 hourly

• Key Responsibilities:
• Greet clients with warmth, professionalism, and poise
• Manage check-ins, check-outs, and appointment scheduling via booking software
• Answer phone calls, DMs, and emails promptly and knowledgeably
• Maintain a clean and organized front desk and lobby area
• Upsell services and products when appropriate
• Support stylists and spa staff by maintaining smooth day-to-day operations
• Handle transactions, gift card sales, and basic reporting
• Address client concerns with discretion and care, escalating when needed