Front Desk Associate

Cleveland, Ohio

Emerald Animal Hospital LLC
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Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Employee Pet Discounts

Interact with Pets

Job Summary Are you a pet lover with a passion for customer service? If so, we'd like to hear from you. We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

Greet owners as they arrive

Check-in animal patients for their appointments

Collect and confirm pet and owner information

Answer phones

Schedule, confirm, and cancel appointments

Process payments

Other administrative duties, as assigned

Qualifications

Excellent customer service skills

Effective communication with clients and coworkers

Comfortable working with a variety of animals

Proficient in Microsoft Office, scheduling software, and other technology

Date Posted: 06 May 2025
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