Front Desk Associate Check In

Benefits:

401(k) matching

Competitive salary

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Front Desk Associate - Check In

Jackson, Mississippi
• Full-time $11.50 - $14 hourly

About the Job

Job title: Front Desk Associate Check-In Clerk Reports to: Office Manager

Job purpose:

Our growing and thriving Optometry office is looking for a full-time Front Desk Check-In Clerk to present a great first impression of our practice for patients and guests. This important team member sets the tone in the interactions a patient has with our practice, via telephone, text, email or front desk reception. Our Front Desk Check-In Clerk is responsible for warmly welcoming all new and existing patients according to our commitment to excellent customer service, patient education, and superior optometric products. The Front Desk Check-In Clerk manages the patient flow through the practice, including check-in and maintaining a fully confirmed appointment schedule.

Duties and responsibilities:

Verify the patient's insurance

Data entry

Answer phones

Reconcile and prepare weekly reporting

Scan and file paperwork

Scheduling Appointments

Rescheduling no-show appointments

Confirming appointments

Filing vision claims

Qualifications:

High school diploma

General knowledge of computers

Must be a self-starter and able to work under minimal supervision

Experience in the front office

Working conditions:

Must be able to work in a fast-paced environment

Monday through Friday workdays

Physical requirements:

Must be able to sit for extended periods of time

Direct reports: None