Front Desk Agent Pm

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience. We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today. Responsibilities:
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Qualifications:
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Requires a flexible schedule that allows for overnight shift hours
• High school diploma or equivalent required; some college preferred
• Great communications. and excellent customer service skills are required

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