Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities:
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Balance cash at the end of each shift and generate reports for the next shift.
• Take reservations in person, via email, or over the phone, including group bookings.
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Qualifications:
• Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
• Strong customer service skills with a guest-focused approach.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $13.50 - $14 hourly

•