Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities:
• Take reservations in person, via email, or over the phone, including group bookings.
• Operate hotel switchboard, take calls and provide information and transfer calls
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Provide guests with information about hotel amenities, dining, and travel directions.
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Qualifications:
• Strong customer service skills with a guest-focused approach.
• Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Compensation: $11 - $13 hourly

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