Front Desk Agent

About the job FRONT DESK AGENT

, permanent position

Position: Front Desk Agent

Company Overview:

Evolution Sports Group is a leading sports management company that specializes in providing top-notch services to professional athletes and sports organizations. With a strong focus on talent development and career management, we strive to help our clients reach their full potential and achieve their goals. As we continue to grow and expand, we are looking for a Front Desk Agent to join our team.

Position Overview:

We are seeking a highly motivated and customer-oriented Front Desk Agent to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities:

- Greet and welcome clients and visitors in a friendly and professional manner

- Answer and direct incoming calls to the appropriate person or department

- Maintain a clean and organized front desk area

- Manage and distribute incoming and outgoing mail and packages

- Schedule appointments and manage the conference room calendar

- Assist with administrative tasks such as filing, data entry, and document preparation

- Monitor and maintain office supplies inventory

- Handle client inquiries and resolve any issues in a timely and efficient manner

- Collaborate with other team members to ensure a positive and seamless client experience

- Follow all company policies and procedures to maintain confidentiality and security of client information

Qualifications:

- High school diploma or equivalent; additional education or certification in customer service or hospitality is a plus

- Previous experience in a customer service or administrative role is preferred

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficient in Microsoft Office and other basic computer skills

- Ability to work independently and as part of a team

- Flexible schedule, including evenings and weekends if needed

Join Our Team:

At Evolution Sports Group, we believe in fostering a positive and inclusive work environment where our employees can grow and thrive. As a Front Desk Agent, you will have the opportunity to be part of a dynamic and supportive team, and contribute to the success of our company. We offer a competitive salary, benefits package, and opportunities for career advancement.

If you are passionate about sports and providing exceptional customer service, we would love to hear from you. Apply now and join us in shaping the future of sports management.

Package Details

Benefits:

- Competitive hourly salary ranging from $50 to $65

- Flexible work hours and remote work options

- Opportunities for professional development and training

- Paid time off and holidays

- Health and wellness benefits

- Performance bonuses and incentives

- Retirement savings plan with employer matching

- Access to online courses and resources for skill enhancement

- Supportive work environment with a focus on work-life balance

- A chance to work with a diverse team and contribute to an exciting project