Front Desk Agent

Boston, Massachusetts

Alphabe Insight Inc
Apply for this Job
Company Description

About Us

Next Comms Talk is a Boston-based communications company dedicated to helping businesses improve their brand presence through strategic marketing, innovative messaging, and tailored communication solutions. With a focus on excellence and collaboration, we strive to deliver impactful results and long-term growth for our clients and our team members.

Job Description

Job Description
Next Comms Talk is currently seeking a professional and motivated Front Desk Agent to join our team in Boston. As the first point of contact for visitors and clients, the Front Desk Agent plays a key role in creating a positive and professional environment. This position requires strong communication skills, excellent organizational abilities, and a high level of attention to detail.

Responsibilities
  • Greet clients, visitors, and staff in a courteous and professional manner
  • Answer and direct phone calls, emails, and other inquiries
  • Manage appointments, meetings, and visitor logs
  • Maintain a clean and organized front desk area
  • Assist with general administrative tasks and support other departments as needed
  • Handle deliveries, mail distribution, and office supplies inventory
  • Uphold security procedures by monitoring visitor access
Qualifications

Qualifications
  • High school diploma or equivalent required; associate degree preferred
  • Previous experience in a front desk or administrative role is a plus
  • Strong verbal and written communication skills
  • Excellent time management and multitasking abilities
  • Proficiency in Microsoft Office (Word, Outlook, Excel)
  • Professional appearance and demeanor
  • Ability to remain calm and courteous in a fast-paced environment
Additional Information

Benefits
  • Competitive salary: $44,000 - $56,000 per year
  • Growth opportunities within the company
  • Skill development and training programs
  • Supportive and collaborative work environment
  • Paid time off and holidays
  • Health, dental, and vision insurance options
Date Posted: 19 May 2025
Apply for this Job