Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities:
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Balance cash at the end of each shift and generate reports for the next shift.
• Take reservations over the telephone, through emails and in person, including groups
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Qualifications:
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Availability to work flexible schedules, including weekends and holidays.
• Proven customer service experience with a strong guest-focused mentality Compensation: $12 hourly

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