Pittsburgh Ballet Theatre
Front Desk Administrator -
Weekend Availability Required Part-time, hourly $15/ hour (non exempt)
Reports to Director of Finance and Operatoins
ABOUT PITTSBURGH BALLET THEATRE (PBT): Founded in 1969, Pittsburgh Ballet Theatre's mission is to be Pittsburgh's source and ambassador for extraordinary ballet experiences that give life to the classical tradition, nurture new ideas and, above all, inspire. PBT provides high-caliber ballet performances and rich educational opportunities to audiences in the downtown Cultural District and in community-based settings throughout the Pittsburgh region. The company is known for its bold, athletic, and adventurous artistic vision, as well as for its diverse repertoire of classics and new works. PBT is committed to building an organizational culture of inclusivity, collaboration and innovation.
ABOUT THIS POSITION: Pittsburgh Ballet Theatre seeks a part-time front desk administrator that must be available on evenings and weekends.
WHAT YOU WILL DO: You can expect that your day will generally consist of the following duties and responsibilities:
- Receive payments for daily classes and student accounts (MindBody, Square)
- Answer phone calls and forward messages and other communications to the appropriate person
- Provide evening and weekend customer service to all PBT visitors including students, families, donors, vendors and PBT employees
- Liaise with daytime school office personnel, maintaining a log for evening and weekend shifts and communicate concerns as needed
- Data entry, mailing preparation
- Assist clients on usage of the online registration process
- Enforce school and building policies and procedures as required and appropriate throughout the evening and weekend
- Provide administrative support as assigned
- Maintain a clean and organized lobby area
- Other duties, as identified
WHAT WE ARE LOOKING FOR: PBT School is looking for a front desk administrator who embodies its core values: Respect each other and embrace our diversity, work hard with integrity and passion, collaborate to ignite new possibilities, innovate at every level within our organization.
You should apply if you are:
- A strong communicator with a passion for customer service and a track record of customer service experience
- Organized and able to manage multiple priorities
- Able to maintain a flexible schedule with reliability and punctuality. Weekend availability, specifically on Saturdays, is essential.
- Friendly, professional and patient
- Interested in igniting a career in the arts.
Pittsburgh Ballet Theatre will only employ those who are legally authorized to work in the United States.
Candidates can expect to work 10-15 hours per week, primarily on evenings and weekends with occasional weekday hours offered.
Pittsburgh Ballet Theatre is an equal opportunity employer committed to fostering an inclusive and equitable workplace. We provide employment opportunities without regard to age, race, ancestry, national origin, religion, disability, sex, sexual orientation, gender identity or expression, or any other protected status in accordance with applicable law. We will help ensure a comfortable and positive interview experience for applicants. Please let us know how we can accommodate you.