Front Desk Administrative Specialist

Front Desk Administrative Specialist (Bilingual preferred)

The Front Desk Administrative Specialist will greet clients, families, and community members they

enter the office. The Front Desk Administrative Specialist will manage phone calls and fax transmissions.

The Front Desk Administrative Specialist will screen requests for service and will receive and process

requests for service. The Front Desk Administrative Specialist will enter all baseline data into an electronic

health record ensuring accuracy and completeness of the record. The Front Desk Administrative Specialist will collect co-pays and insurance payments. You will work as part of a

multidisciplinary team that includes therapists, psychiatrists, case managers, and peers. The Front Desk

Administrative Specialist will maintain up-to-date waitlists and maintain calls of individuals on the waitlist per

CBHI requirements.

Location:

-Brockton, MA (Required on site)

Qualifications/Requirements:

- AA or Bachelor's Degree in Social Work or related field

- Bilingual preferred (Cape Verdean Creole) (Portuguese, Spanish, Haitian Creole a plus)

- At least 1 year of prior administrative experience (preferred)

- knowledge of CBHI (preferred)

- Ability to keep client and company confidences

- Excellent communication, customer service, and problem-solving skills, including the ability to

maintain composure under stress

- Strong organization skills, able to multi-task, and can manage time to meet frequently changing

deadlines in a fast-paced environment

- Proficient computer skills including the use of Microsoft Office and Electronic Health Records

Benefits:

• Health, Dental, Vision

• paid vacation

• paid holidays

• 401k retirement plan (after 90 days of employment)

Compensation:

• Salary- range $38k-$41k

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

Company website:

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