Front Desk Administrative Coordinator

Description

We are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday).

Responsibilities

Front desk operations include but are not limited to:

• Answering multi-line switchboard

• Distributing mail/packages/faxes

• Notifying clients of incoming faxes/packages/etc

The candidate will be trained on the following office-related duties:

• Data entry into the accounting system

• Scanning checks for deposit into the bank account

• Review paperwork to ensure the contract/listing is complete

• Notify the appropriate party of any missing documents via email, follow-up emails may be required

• Obtain missing signatures when applicable

• And other duties as assigned

Qualifications

• 2 years front desk management, some accounting, and data entry experience

• Excellent organizational skills and attention to detail are a MUST

• Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities

• Vision and creativity

• Experience utilizing Internet applications

• Ability to speak and write English fluently in order to provide excellent telecommunication support to staff and clients

• Computer literate with experience in Microsoft applications, i.e. Word, Excel, Outlook, Multi-Browser Support

• Ability to provide good judgment in order to proactively and independently solve problems and make decisions with minimum supervision

• Ability to manage multiple tasks and work under pressure to meet deadlines

• Excellent communication skills, good phone manners, and ability to communicate effectively with staff at all levels

• Ability to work with confidential information

• Reliable form of transportation

• All employees are expected to contribute to a positive work environment, help each other, and suggest ways to improve processes