Delta Professional Services (DPS) is seeking an experienced Part 121 Pilot with a strong technical background to serve as a FOS - Technical Advisor - Design & Development. This role combines operational expertise with a focus on systems management, process optimization, and training content development to enhance efficiency and support the DPS operation.
Key Responsibilities:
- Systems Access & Integration:
- Facilitate system access for flight operations personnel.
- Oversee external technologies that interface with operational systems, ensuring seamless integration.
- Builds and maintains effective business partnerships with other Flight Ops business units, Delta Line Maintenance, Delta IT, OCC, MCC, and related vendors.
- Collaborates with the DPS PM, EFB Application team and Tech Pilots to test, troubleshoot, and support iPad EFB Applications
- Process Optimization & Synergy:
- Analyze and refine operational processes to enhance efficiency across flight operations workflows.
- Collaborate with stakeholders to create synergies between technology, training, and operational procedures.
- Develop and implement best practices for system utilization and process improvement.
Training Content Development:
- Create training videos and instructional materials to support DPS operations on system usage, external technologies, and operational enhancements.
- Lead knowledge-sharing initiatives, ensuring DPS flight operations personnel are proficient in using technology to improve flight operations.
- Provide technical guidance and support for new system rollouts affecting flight crews.
Benefits and Perks to Help You Keep Climbing - Space Available Personal Travel to include eligible dependents
- Medical, Dental and Vision Plans available
- Profit Sharing
- 401(k) match (following one year of service)
What you need to succeed (minimum qualifications) - Consistently prioritizes safety and security of self, others, and personal data.
- Embraces a diverse set of people, thinking and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
- Commercial/Airline Transport Pilot, Flight Engineer, Certified Ground/Flight Instructor certificates or military equivalents
- Strong data analysis skills are required.
- Excellent interpersonal and relationship building skills; ability to seek input, understand, and ask the right questions to drive the right solution for the enterprise.
- Ability to think strategically to align tactical projects and initiatives with Delta's long-term goals.
- Familiarity with Agile methodologies is preferred.
- Experience in creating, developing, and maintaining solutions in Office365 applications such as Excel, Power BI, Teams, PowerApps, Access, Project, SharePoint etc. is highly desirable.
- Experience in developing and maintaining solutions in Smartsheet is highly desirable.
- Confidence in installing and troubleshooting Windows hardware and software.
- Previous aviation experience a plus.
- Must be flexible and highly receptive of evolving work procedures and duties.
- Extensive experience with aviation systems, external technologies, and process improvement.
- Proven ability to develop and deliver training content, including video-based instructional materials.
- Strong analytical skills with experience in systems access management and operational integration.
What will give you a competitive edge (preferred qualifications) - Candidate for this position should have at minimum a high school diploma/GED
- Commercial/Airline Transport Pilot, Flight Engineer, Certified Ground/Flight Instructor certificates or military equivalents
- Knowledge of Federal Aviation Regulations (FARs) and associated guidance material
- Experience with content management systems (CMS)
- Basic or intermediate skill in Adobe FrameMaker or similar authoring platform