Food Server

Waukegan, Illinois

Full House Resorts
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A Food Server is responsible for the experience of the guest. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino.

Essential Job Functions:
  • Consistently following established sequence of service to provide the highest level of service to our guests
  • Building and establishing a personal clientele through guest interaction, name/face recognition
  • Anticipating guests needs and responding appropriately
  • Responsible for a cash bank to insure quick service for our cash paying guests
  • Performing all opening and closing duties daily
  • Maintaining cleanliness of shift area and service bar/stations
  • Working as a team to insure the highest level of guest satisfaction
  • Following all policies and procedures set forth by the company
  • Following all health and safety regulations
  • Communicating effectively with management and team members alike
  • Maintaining the highest level of professionalism with both guests and team members
  • Responsible to comply with all managers and direct supervisor requests
EDUCATION and/or EXPERIENCE:

Preferred:

Bi-lingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

Restaurant servers must possess a working knowledge of the systems used within our company. In particular the cocktail server must be proficient in the following:
  • Opening and closing procedures
  • Food knowledge
  • Beverage knowledge
  • POS System
  • Cash handling procedures
Benefits:
  • Medical, Dental, & Vision
  • Voluntary Life, AD&D, &
  • Disability Insurance
  • Volunteer Time Off,
  • Ventra Program
  • 401K + Employer Match
  • Paid Time Off
  • Tuition Reimbursement

Salary Range:

$11.40 - $18.00 + Tips

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Date Posted: 05 May 2025
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