JOB REQUIREMENTS: To include but not limited to:
- Stocking and wiping plates in assigned area.
- Keeping area clean and tidy at all times.
- Working as a liaison between the kitchen and the serving staff, conveying guest issues.
- Performing assigned side work.
- Identifying and briefly describing each plate to the guests accurately.
- Commanding full menu knowledge at all times and preparation methods.
- Assisting in bussing tables and marking appropriate silverware when necessary.
- Ensuring the cleanliness of all service stations.
- Reporting to the kitchen if table is properly cleared and marked or if guests are eating slowly.
- Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
- Working as a team, assisting all guests' and employees' needs and inquiries.
- Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
- Maintain a clean and safe working environment
- Greeting guests in a positive, friendly manner and making them feel welcome.
- Anticipating the guests' needs and responding appropriately with a sense of urgency.
- Maintaining a level of professionalism, that will make guests want to return.
- Bidding farewell to guests, using guest's name when known, and encourage them to return.
- Performing all opening and closing duties, based upon shift assignment.
- Building and establishing a personal clientele.
- Encourage guests to make weekly table reservations
- Adhere to weekly table and guest list requirements
- Assist in developing restaurant database through networking and completing data cards.
- Participate in weekly marketing requirements
- Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
- Conforming to the department grooming standards, uniform or attire, and jewelry policy.
- Other duties as assigned
QUALIFICATIONS: (Include equipment knowledge/use) - 2 Years experience as Runner in a similar, high-volume restaurant or day club, night club environment or 6 months of experience in a fine dining establishment preferred.
- Good communication skills; multilingual is a plus.
- Ability to speak and read in English proficiently.
- Positive attitude, self motivated, energetic and is a willing learner
- Ability to follow directions well, make quick decisions, and keep organized while under pressure.
- Professionally groomed in a manner consistent with department grooming standards.
- Ability to read and organize tickets in kitchen - make sure chefs are aware of special orders or allergies.
- Ability to recognize dishes, assemble final garnish and know seat numbers.
- Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, bread knives, beverage machines.
- Knowledgeable about health and safety regulations
- Knowledge of SNHD rules and regulations.
- Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
- Physically able to walk without assistance on various surfaces for an extended period of time.
JOB CODE: