Food Runner

Cincinnati, Ohio

MadTree Brewing Company
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About MadTree Brewing

When MadTree sprouted in 2013, we were driven to craft great beer - but more importantly - to build something bigger than ourselves and the high-quality beer we produce. Since the beginning, we have cared deeply about creating meaningful connections with our communities. We embrace our name MadTree and work to celebrate and protect nature, while reducing our impact on the environment. MadTree is a B Corp certified company and proud member of 1% for the Planet with a commitment to donate 1% of sales to local, sustainable nonprofits. The craftspeople at MadTree wake up every day to connect people to nature and each other.

We are MadTree. Inspiring Madness. Rooted in Purpose.

MadTree is committed to building a diverse, equitable, and inclusive workforce that inspires madness while being rooted in purpose. We offer a competitive compensation package plus great benefits like subsidized health insurance, a retirement plan with a match, free mental health therapy visits, paid time off, and many other great perks.

Food Runner - $15/hour, plus tips - Accepting Applicants Aged 21+ years

Candidates MUST have weekend evening availability (Friday through Sunday).

Are you passionate about delivering exceptional service in the challenges of a fast paced and high volume environment? Do excel at juggling multiple tasks and value teamwork? Is your goal to ensure every person you interact with has a fantastic experience? Do you care about giving back to your community and operating sustainably? Then you should be joining the Kitchen at our MadTree Taproom in Oakley.

WHAT YOU NEED TO KNOW ABOUT WORKING AT MADTREE

MadTree offers all employees the following perks and benefits
  • Discounted food, beverage, and merch.
  • Quarterly MadTree gift card allowance.
  • 401(k) retirement plan (with company match).
  • FREE in-person or video therapy sessions (8 sessions per mental health need).
  • UNLIMITED FREE text-based therapy services.
  • Paid Volunteer Time.
WHAT YOU NEED TO KNOW ABOUT THIS POSITION

As a food runner, you will directly impact the guest experience through providing a warm and welcoming environment, as well as ensuring a positive and seamless food delivery. As the first impression of the Kitchen with our guests, you will be a knowledgeable guide of our diverse menu, going the extra mile to exceed their expectations. You will be responsible for serving food and providing exceptional customer service to ensure guest satisfaction. You will also be an avid MadTree Brewing Company ambassador who lives out our behaviors of Connect, Grow, and Give a F ck.

We're ideally looking for someone with 1+ years experience as a server, food runner, or similar role in a restaurant or food service environment (but we are willing to train), and some of your responsibilities will include
  • Delivering a warm and welcoming experience to all guests.
  • Perform table touches after food delivery to ensure guest satisfaction and address any immediate needs.
  • Serving as a menu guide, offering suggestions and answering questions.
  • Keeping all work areas clean, stocked, and organized.
  • Delivering dine-in order(s) from kitchen to guest(s) location in an efficient and timely manner.
  • Being ready and willing to help with other job-related duties and kitchen tasks as needed.
Skills that will help you to be successful within this role
  • Team Player: works well with others, shares ideas, and helps the group reach its goals by cooperating and communicating effectively.
  • Great with People: you are warm & welcoming with a talent for making connections with others that's hard to ignore.
  • Positive & Helpful Mindset: you have an upbeat attitude and a strong willingness to assist others in order to exceed expectations.
  • Community Builder: you play a vital role in planting a better community in the workplace and beyond, by actively participating in volunteer events and projects that give back.

The pay range for this role is:

15 - 15 USD per hour (Oakley)
Date Posted: 18 May 2025
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