Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages.
We are recruiting Food & Beverage Supervisors to join our existing workforce in our Food, Beverage and Hospitality Teams.
We need people who (are):
- Have previous experience in fast-paced fast food, restaurant or family pub environments
- Outgoing, friendly, approachable and confident, with a passion for Guest engagement and service
- Motivated and passionate about their role
- Demonstrate hard work, commitment, punctuality and reliability
- Take pride in their appearance and wear correct and clean uniform
- Thrive in a fast-paced environment and demonstrate initiative during quieter periods
- Willing to help and always go the extra mile for Guests and colleagues
Essential Skills/Knowledge:
- Strong Guest service skills
- Excellent organisational skills
- Ability to work in a front-line Guest facing environment
- Stock Ordering
- Kitchen Management
Day to day duties typically involve:
- Customer Service: making every Guest experience memorable
- Showing effective team leader skills in restaurant operations
- Reporting relevant information to your line manager
- Managing your team
- Dealing with difficult circumstances or problems and escalating as necessary
- Ensuring adherence to policies, guidelines and laws
- Completing and filing relevant paperwork with your line manager
- Cashing up and end of day duties
- Keeping your work area clean and tidy in line with company standards
- Passing on and reporting relevant information to supervisors or managers
You will be working in a multi-disciplined environment covering venues such as:
- Metropolis Bar and Grill (Bar & Restaurant)
- Zanzibar Food Market - Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
- The American Diner - Fun family dining
- Fuel Stop Cafe
- Coach House Country Pub
- Jolly Sailor 2 Go Fish & Chips
- Gourmet Grill
- Fabrizio's Pizzeria
- Pizza & Kebab Outlet
Hours: Most seasonal roles are available on a full-time and part-time basis. Full-time roles are up to 40 hours/week; part-time roles often 16-24 hours/week during term times, increasing during school holidays. Our busiest days are weekends, holidays, and bank holidays, so availability during these times is expected.
Transport: We provide free on-site parking. Good local bus links to Malton, York, Pickering & Thornton Dale are available via Coastliner.
Accommodation: Various local accommodation providers are available. Flamingo Land does not provide onsite staff accommodation.
Benefits:
- Competitive weekly pay
- Free entry to Flamingo Land on your days off
- Discounted Friends & Family tickets
- Discounts at many food outlets
- Free access to our Leisure Complex (Pools, Gym, Sauna, Jacuzzi)
- Free entry to shows & live music events
- Free uniform
- Free car parking
- Ongoing training
- Team Member recognition rewards