Food Beverage & Sales Manager

JOB SUMMARY

Proctors Collaborative is the Capital District's leading regional arts organization with performing arts venues in Albany (Capital Repertory Theatre), Schenectady (Proctors & Key Hall) and Saratoga (Universal Preservation Hall), and education, civic engagement and economic development initiatives throughout the region. We're changing expectations about how the arts serve a community.

With nearly 200 employees across the Capital Region, Proctors is proud of its welcoming, pleasant and creative work environment. Fulltime employees are eligible for benefit packages including health insurance, matching retirement plans, access to programming at a greatly reduced cost and a robust vacation time schedule.

Proctors Collaborative seeks a Food, Beverage & Sales Manager to join its food & beverage team. This is a full-time position that includes benefits. This position is responsible for assisting the Food, Beverage & Sales Director to ensure consistency, cleanliness and quality in all aspects of the outlets.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Support all duties of the Food, Beverage & Sales Director (F, B & S Director)
• Maintain the oversight of all food and beverage operations for banquets, café, theatre concessions and bar service in the absence of the F, B & S Manager
• Assist as directed in:
  1. Inventorying of all related food and beverage stock
  2. Fielding inquiries for special events
  3. Ensuring the success of planning and executing special events
  4. Aiding consistency of proper food preparation
  5. Scheduling of food service and bar personnel
  6. Responding to rental inquiries
  7. Oversee and act as house management liaison for banquet events
• Ability to embrace a diverse staff and patron base
• Maintain a clean, safe work environment that complies with all relevant health standards.
• Willingness to recognize and accommodate a variety of client needs to include budgetary and cultural.

POSITION QUALIFICATIONS

• Minimum of five years in the hospitality industry, preferably in both sales and operations and at least one year of management
• Exemplary communication skills
• Enthusiasm and top-rate customer service skills a must
• Open to a flexible schedule that includes a variety of days of the week and hours
• Proficient in Apple technology and Microsoft Office
• Strong customer service skills and a genuine desire to accommodate customers' needs
• Proficient in NYS health code requirements. Food safety credentials a plus
• Clear and concise communication skills
• Proficiency in personal computer skills and ability to learn database programs, experience with Square point-of-sale system a plus
• Efficiency needed to work in a fast-paced, high-volume environment
• Excellent time management/multi-tasking/organizational skills
• Self-motivation and a solution-driven approach
• A team player mentality that makes working well with others, particularly during a high-volume time, a natural response
• Upbeat, friendly personality
• Willing to travel to Albany and Saratoga locations as needed
• Open to a flexible schedule that can include days, nights and weekends.

PHYSICAL DEMANDS

• Ability to:

1. Lift up to 50 pounds
2. Stand or be in one place for long periods of time
3. Walk or cover long distances

Proctors Collaborative is committed to building a workplace that is both creative and progressive. To that end, we seek a broad spectrum of candidates including women, people of color, all cultural backgrounds and persons with disabilities. We celebrate individual differences and we strive to treat everyone with fairness and respect.

Proctors Collaborative does not discriminate in practices or employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans' status, age, or any other characteristic protected by law.