Description FOOD AND BEVERAGE MANAGER LE PETIT PALI ST HELENAPOSITION PROFILE: We're looking for a conscientious, hospitality-driven Food and Beverage Manager at Le Petit Pali St Helena who can enthusiastically and efficiently run daily operations, train and manage staff, as well as oversee inventory and ensure delightful guest experiences that align with our brand standards.
ABOUT ARRIVE LE PETIT PALI ST HELENA Le Petit Pali St Helena is Situated in the charming Napa Valley town of St. Helena, this intimate hidden gem features 24 picturesque guest rooms and 5 standalone cottages. Spend afternoons lounging by our sparkling pool or savoring a glass of local wine on the sun-drenched terrace. As evening falls, stroll along our peaceful pathways, taking in the spectacular sunset views that only Napa can deliver. Guests can delight in an array of amenities including complimentary daily Champagne Continental Breakfast, house-made cookies delivered to your room each night, Antipodes water and Baci chocolates left bedside after check-in, and so much more. Le Petit Pali St. Helena is nestled on a quiet road, just a stone's throw away from Downtown St. Helena, Calistoga, and some of the region's most desirable wineries, tasting rooms, and eateries.
THE TASK AT HAND - Oversees the function of all food and beverage in the hotel to ensure excellent customer service and maximize revenue and profits to support overall hotel operations.
- Consistently offers professional, friendly, and engaging service.
- Ensures service standards are followed while actively supporting the entire restaurant team.
- Handles guest concerns and react quickly and professionally.
- Balances operational, administrative and colleague needs.
- Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices, and promotions.
- Assists in managing the departmental budget.
- Staffs and oversees execution of on-site events.
- Develops and implements cost-saving and profit-enhancing measures.
- Reviews, prepares, and updates forecasts as needed.
- Communicates with all departments to ensure that customer service needs and expectations are fulfilled.
- Works with the corporate F&B leadership to develop and implement menus and makes recommendation on menu items.
- Assists with interviewing, selecting, training, counseling, disciplining, and scheduling of all food & beverage team members.
- Works directly with staff to assure food and beverage quality, good service, and cleanliness are strictly adhered to.
- Manages the entire payroll process for the department and follows all state and federal guidelines in relation to wages and benefits.
- Ability to execute both opening and closing duties and maintain an efficient, effective, and prioritized work schedule.
- Maintain inventory and its protocols and systems.
- Participate as an active member of the hotel's Safety Committee, and ensure a safe workplace for all associates.
- Participate in weekly property inspections and adhere to all cleanliness, maintenance and styling guidelines.
- Ensure all F&B spaces are protocols and systems.
Specific Administrative Functions: - Scheduling of all F&B FOH staff (AM + PM).
- Send Weekly Email Reports to management and attend weekly management meetings.
- Send Weekly Email blasts to all staff outlining any news or memos.
- Host regular department meeting for F&B staff and work with the hotel General Manager on content.
- Review, respond and distribute F&B-related emails daily, including end of shift reports.
- Manage online reservations system and communicate reservations (phone & email).
- Handle F&B ordering for food, beverage and operating supplies.
- Manage comps and discount, Manage service staff tip log, ADP Time clock, POS and all payroll functions for the department.
- Assist with photos and content curation for social media, meeting all submission deadlines.
- Other duties as assigned.
WHAT WE'RE LOOKING FOR: - Familiarity with MS Office, Google Apps and other organizational computer tools.
- Fluency in English both verbal and non-verbal preferred.
- Provide legible communication and directions.
- Compute basic arithmetic.
- Perform job junctions with attention to detail, speed and accuracy.
- Prioritize, organize, and follow up.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Work with minimal supervision.
- Must be able to work a flexible schedule and shifts, including weekends and holidays.
- Current Serv Safe Food Handler Certificate Required.
- 3-5 years senior management experience in overall Food & Beverage operation, including banquets experience.
- Requires mobility and prolonged standing, walking, bending and lifting up to 40 lbs.
Knowledge Required: - Familiarity with MS Office, Google Apps, Toast and other organizational computer tools.
- Flexible and adaptable to change.
- Requires a flexible schedule for weekdays and weekends and holidays and a variety of shifts (AM, PM etc.).
- Fluency in English both verbal and non-verbal preferred.
- Provide legible communication and directions.
- Compute basic arithmetic.
Ability to: - Perform job junctions with attention to detail, speed, and accuracy.
- Prioritize, organize, and follow up.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Work with minimal supervision.
Physical Requirements: - Ability to carry up to 40lbs.
- Ability to walk, stand, and bend continuously.
WHAT'S IN IT FOR YOU: - A competitive compensation package including medical, dental, vision, and life insurance.
- 401(k) retirement plan (future you will love this one.)
- Paid time off, holiday pay, and sick pay when you're under the weather.
- Career advancement in an organization committed to helping star employees thrive.
- There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
- Professional development that sets you up for success across multiple hospitality career paths.
- A collaborative work environment where your creative ideas can come to fruition.
- Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come.)
- Hands-on training with a nimble team.
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Privacy Notice: For information on the California Consumer Privacy Act of 2018 ("CCPA"), California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws, please go to the Palisociety Careers page at and to view the notice.
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We are an E-Verify Employer/Somos un empleador de E-Verify.Company Information MORE ABOUT US: Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.
We're a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we're always looking for spirited, hardworking, passionate people that can join our team and grow with us.