Position: Operations General Manager
Location: Bergen County, NJ (Fully on site)
Salary: $85K-$100K+ Bonus
Growing Hospitality Services Provider Seeks a New Customer Focused General Manager to join their team.
Responsibilities:
- Responsible for supporting operational directives for kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements.
- Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services.
- Responsible for supporting District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records.
- Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately.
- Responsible for supporting the kitchen's financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets.
- Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer
- Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services.
- Conduct monthly inventory for kitchen & locker products.
- Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures.
- Supports District Manager in communicating and maintaining client relationships with local client base.
- Supports District Manager in supervising local employees in compliance with the most recent company handbook and in a manner consistent with company established goals and objectives.
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Qualifications
- 5-10 years in food/beverage operations management experience overseeing staff, client engagement & inventory management.
- Must have significant market insight mindset & customer focused approach for business development functions.
- Must have a base knowledge of finance and accounting principles and Department of Health Regulations & New Jersey labor laws.
- Must demonstrate ability to schedule and manage P&L, labor and food cost within a budget.
- Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component.
- Ideal candidate will have strong customer service skills, culinary knowledge & be tech savvy
- Multi-lingual is preferred (English + Spanish) .
- A flexible work schedule required, including weekends and holidays and frequent travel (10-20%)