The Food & Beverage Manager oversees all food and beverage operations at the Hilton Garden Inn and the Dual Property, consisting of Hampton Inn and Homewood Suites, located in the Irvine Spectrum / Lake Forest area. This includes managing a full-service restaurant, bar operations, breakfast services, and culinary operations. The Manager ensures an exceptional guest experience, operational efficiency, financial performance, and compliance with Hilton brand standards while leading and supporting a dedicated and engaged team.
Essential Duties and Responsibilities: - Oversee daily food and beverage operations, including restaurant service, breakfast offerings, bar operations, and culinary activities.
- Ensure compliance with brand standards, health regulations, and safety requirements.
- Monitor quality standards for food preparation, service, and presentation to ensure consistency and guest satisfaction.
- Manage inventory levels, purchasing, and cost controls to maximize profitability.
- Develop and implement standard operating procedures to support efficiency and quality.
- Hire, train, coach, and supervise the food and beverage team members.
- Conduct pre-shift meetings and regular staff communication to ensure clear expectations and motivation.
- Evaluate employee performance and support professional development through coaching and feedback.
- Foster a positive, respectful, and service-oriented work environment.
- Proactively engage with guests to ensure satisfaction and handle concerns or complaints professionally.
- Work collaboratively with other hotel departments to enhance the overall guest experience.
- Develop promotions, events, and service enhancements to drive revenue and guest engagement.
- Achieve financial goals related to food and beverage revenue, labor management, and cost of goods sold.
- Review financial reports and operational metrics to identify trends and areas for improvement.
- Support the preparation of budgets, forecasts, and business plans for food and beverage operations.
- Collaborate with the Sales, Events, and Culinary teams to ensure operational alignment.
- Maintain effective communication with all hotel departments to support smooth daily operations.
Qualifications: - 3+ years of food and beverage management experience in a hospitality environment.
- Strong leadership skills with experience managing restaurant, bar, and breakfast service operations.
- Knowledge of budgeting, cost control, and inventory management.
- Excellent interpersonal, organizational, and problem-solving skills.
- Proficient with Microsoft Office and point-of-sale (POS) systems.
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
- Experience with Hilton brand standards and systems.
- Food Manager Safety Certification or ability to obtain upon hire.
Physical Requirements: - Ability to stand and walk for extended periods.
- Ability to lift and carry up to 30 pounds.
- Ability to work in a fast-paced, dynamic environment.
What We Offer: - Competitive salary with bonus potential
- Hilton Team Member Travel Program
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and company holidays
- Opportunities for career development and advancement
Be a Part of Something Meaningful: Join a team where your creativity and dedication help bring events to life. If you thrive on delivering exceptional service and creating memorable guest experiences, apply now and build your career with Hilton.