Floor Manager

Miami, Florida

Launchpad Hospitality LLC
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Benefits:

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Nami Nori is looking for a highly personable and dedicated Floor Manager to join the team in our Design District location. The ideal candidate is motivated, detail oriented, has a passion for people and service, and is comfortable leading a team.

ABOUT YOU:

Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn

Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike

Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment

Possesses excellent communication skills and is comfortable managing a diverse group of people and personalities

Eager and excited to learn new skills and excel within a growing company

WHAT YOU'LL DO:

Assist with the day-to-day operations of the restaurant with the main focus being on service

Maintain exceptional standards to provide the highest level of service and hospitality

Develop strong and lasting relationships with staff and guests

Maintain a safe, secure, and healthy facilities environment and adhere to all department of health standards

Serve as an educator, as well as an inspirational, committed and responsible leader to the restaurant's FOH team, managing them in their daily responsibilities and providing clear direction

Lead by example; actively work the floor with a hands-on approach, inspiring staff to deliver a memorable food and beverage experience

Resolve guest complaints and any interpersonal staff conflicts, communicating all issues to the GM and problem solving together when needed

Nami Nori is the first to specialize in open-style sushi hand rolls in New York City. Our mission is to create a world-wide devoted fan following for temaki through "omotenashi", the Japanese art of gracious hospitality. We are committed to creating great experiences for both guests and employees alike.

POPULAR ACCLAIM:

72.8K followers on Instagram

The New York Times "Nami Nori Gets Hand Rolls Right, and Other Details Too"

Michelin Guide "Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village"

The NEW YORKER "Nami Nori's Hand Rolls Are Worth the Wait"

And more

BENEFITS

Compensation: $60k-$70k range, based on experience

40 hours vacation time annually for management

Medical, dental & vision health insurance programs with employer contribution

Commuter benefits

Employee dining discounts at any Nami Nori location

Opportunity to grow professionally with a growing company

ABOUT YOU:

Great passion for people and hospitality

Exceptional communication skills

Natural leader

Strong work ethic

Attention to detail and excellent organizational skills

Ability to multitask & problem solve

Entrepreneurial & results driven

Thrives in a fast-paced environment

Flexible availability (able to work nights, weekends, and holidays)

2+ years of experience in a similar management position

POSITION SUMMARY

The Floor Manager is responsible for assisting the General Manager in maintaining and overseeing all day-to-day operations in the restaurant. This includes, but is not limited to, staff training and development, building guest relationships, ordering & inventory, and cleanliness of the space.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Compensation Details

Compensation: Salary ($60,000.00 - $70,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

Required Skills

Strong Leadership Skills

Excellent Communication Skills

Relationship Building

Problem Solving

Team Management

Proactivity

Creativity

Ability to work in a fast paced environment

Date Posted: 25 March 2025
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