We are seeking an experienced Flights & Travel Operations Co-Ordinator to join a fabulous travel company based in Hertfordshire, hybrid working model.
This is a varied and interesting Flights & Travel Operations Co-Ordinator role involves ensuing tours are planned and organised to deliver excellent customer service standards. You will have direct contact with both clients and suppliers.
Fun working & supporting team, career development, travel perks and many other exciting benefits are on offer. Ideal for an experienced Travel Operations professional seeking something a little different.
Flights & Travel Operations Co-Ordinator Duties:
- Management of flight bookings including ticketing.
- Action and book requests from clients for extras including ad-hoc seats, group bookings, domestic add-ons, and upgrades.
- Issuance of variable airline fares, reissues, and refunds.
- Action schedule changes liaising with both suppliers and clients.
- Production of flight manifests to send to suppliers.
- Timely production of accurate travel documents for all clients minimising customer touchpoints.
- Assist with the production of reports, documentation and statistics for suppliers, leaders, and airport representatives.
- Liaise with airport reps/leaders ensuring cost effective tour planning.
Flights & Travel Operations Co-Ordinator Essential Requirements:
- Global Distribution System (GDS) skills (desired but not essential).
- Understanding of airline pricing and ticketing rules (CAT35, published, Low cost).
- Excellent numeracy and written skills.
- Operations and/or ticketing experience within a tour operator or airline.
Locations ideal for the Flights & Travel Operations Co-Ordinator role includes, St Albans, Hatfield, Harpenden, Watford & Cheshunt.