Meadowhall, Sheffield S9 1EP, UK Req
13 May 2025
We're the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and through over 300 stores across the UK.
By living our values - playing to win, customer obsession, and working as one - we deliver That New Look Feeling to our customers and team members alike.
From our first store in the 1960s, a small Taunton shop offering great clothes and prices, to an omnichannel business serving millions, we're New Look.
Our purpose is to inspire That New Look Feeling, which starts with us. Our core values motivate us daily: we play to win, we're customer-obsessed, and we work as one.
It's an exciting time for the brand, and we're seeking a Flagship Store Manager to join our growing Meadowhall team.
The Store:
As the Flagship Meadowhall Store Manager, you will lead and inspire a team to achieve excellent results through your commerciality, collaboration, resilience, and customer obsession.
You will be responsible for shaping the shopping experience, inspiring your team of fashion enthusiasts, and creating memorable shopping journeys. This is your chance to influence the future of fashion.
The Role:
You will lead a large team within the shopping centre, fostering a customer-obsessed environment that allows our customers to express their individuality and style through fashion. You will support your team to deliver results while ensuring they enjoy the process.
Accountable for your store's performance, you will work closely with your Territory Leader, Support Manager, and Visual Manager to identify opportunities impacting KPIs, customer service, team development, and sales - embodying a 'playing to win' mindset.
As a Flagship Store Manager, you will champion a customer-centric atmosphere, ensuring excellent service and unique shopping experiences that help customers express their style and personality, making each visit memorable.
About you:
- Previous experience managing a flagship store for a brand
- Experience managing multiple sites or as an area manager
- Proven ability to lead and manage a team of 20+ staff
- Passion for the New Look brand
- Track record of exceeding KPIs and business objectives
- Strong commercial awareness
- Excellent communication and stakeholder engagement skills
- Exceptional organizational and leadership abilities
Why New Look?
Join us for the fantastic people, fashion, and development opportunities. We offer training to support your growth and a range of benefits & perks, including:
- Generous staff discount: 40% off for you and a loved one, 25% off for up to 12 friends and family
- Access to discounts from top retailers and gyms via our rewards platform Runway
- Private pension scheme
- Performance-related retail management bonus scheme
- Family-friendly policies including enhanced maternity, paternity, and adoption leave
- Healthcare cash plan to claim back medical expenses
- Cycle2Work scheme for environmentally friendly commuting
- Life assurance from day one
Note: These benefits are non-contractual and subject to change.
Apply now to learn more.
We are flexible in our approach. Although this is a full-time role, we are open to discussing flexible working patterns to suit your needs.
We care about our people and the planet, embracing diversity and inclusion in everything we do. Our culture celebrates shared purpose, behaviors, and values.
Please submit your CV in a simple format (e.g., Microsoft Word) to ensure a smooth application process.