FITNESS SUPERVISOR Job Summary: The ideal candidate must have a sincere passion for wellness and fitness. Leading and creating programs that enhance the wellness of members and guests. Analyze individual performance of Fitness Classes and Personal Training setting goals for both the staff and members that lead to building long term relationships, goal setting and increased revenue. Creating a Fitness Concierge staff that is engaging and knowledgeable of club programs and goals.
Duties and Responsibilities: - Promote and Develop Wellness Philosophy: Advance the Club's overall health and wellness philosophy by promoting Wellness Wednesdays and other scheduled wellness events.
- Staff Supervision and Development: Supervise, train, and develop a high-performance team.
- Exceptional Front Desk Service: Ensure Front Desk staff provide exceptional service while accommodating bookings and scheduling classes and training sessions.
- Member Engagement: Motivate the Fitness staff to actively engage with members and guests, recommending classes and programs that meet their individual needs.
- Staff Scheduling: Manage and maintain staff schedules effectively.
- Address Staff Issues: Resolve any staff issues and concerns promptly.
- Scheduling Personal Training: Schedule personal training sessions and class participation for members and guests.
- Timely Member Support: Facilitate and address all member requests, issues, and questions in a timely manner.
- Create Engaging Fitness Programs: Develop fitness programs that enhance member interest and retention.
- Identify Wellness Goals: Anticipate and identify the individual wellness and fitness goals of members and guests, while educating both members and staff about our services and events.
- Update Scheduling Information: Regularly update fitness calendars and class schedules.
- Evaluate Fitness Instructors: Observe and evaluate Fitness Instructors, providing education and coaching to help them develop their careers.
- Conduct Performance Meetings: Hold employee meetings to review performance, member participation, and program goals.
- Assist with Operations: Support the Spa and Fitness Director with operational tasks and Fitness Programs.
- Facility Maintenance Oversight: Oversee cleanliness and maintenance of the facility and equipment.
- Communicate Marketing Needs: Share marketing needs and ideas with the team.
- Encourage Retail Sales: Motivate staff to increase retail sales.
- Work Independently: Be capable of working with minimal supervision.
- Manage Retail Inventory: Oversee inventory and sales of retail products effectively.
- Other duties as assigned
REQUIREMENTS:
- Nationally recognized Personal Trainer Certification
- Nationally recognized Group Fitness Trainer Certification
- CPR/AED Certification (preferred but not required)
- 2-4 years of previous experience managing staff
- Flexible schedule - open availability for mornings, nights, weekends, and holidays
- Professional, punctual and reliable
- Excellent customer service and communication skills
- Proficient computer skills
PHYSICAL REQUIREMENTS: - Must be able to lift 50 lbs.
- Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.