Fire Protection Program Manager

Jackson Heights, New York

US AMR-Jones Lang LaSalle Americas, Inc.
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Essential Duties and Responsibilities include but are not limited to:

  • Manage and maintain fire protection systems, ensuring compliance with all relevant authorities and regulations. Conduct regular inspections, address deficiencies, and recommend improvements.
  • Coordinate fire system impairments with security, maintenance, and vendors. Monitor systems and respond promptly to alarms or emergencies.
  • Serve as the primary point of contact for PANYNJ during emergencies and routine inspections. Assist in fire investigations and implement preventive measures.
  • Maintain up-to-date knowledge of fire codes, laws, and standards. Keep as-built drawings current for all fire and suppression systems.
  • Conduct and manage periodic Fire and Life Safety (FLS) Program assessments, inspections, and testing across the portfolio. Provide accurate and timely reports to management.
  • Conduct regular inspections of site buildings to ensure compliance with local, state, and national fire safety regulations and standards. Address any issues identified during inspections promptly.
  • Deliver training to JLL personnel on fire prevention, emergency procedures, and equipment use. Support audits from various stakeholders and agencies.
  • Collaborate with JLL teams, clients, and vendors to deliver FLS services within scope. Interface with client Risk Insurers and Corporate Fire/Life Safety Audit teams.
  • Manage required testing of Extinguishers, Fire Pumps, Sprinkler Systems, Kitchen Systems, Sprinkler valves, Hydrants, and Fire Department connections.
  • Manage fire system impairments and required testing of various fire safety equipment. Support the Airport Emergency Response Team.
  • Provide fire safety due diligence for business events and support projects with recommendations based on fire codes and business requirements.
  • Comply with JLL Corporate and client safety requirements. Be available for on-call work, responding 24/7 for emergency consultations when needed.
  • Available for on-call work. When on-call, response is required 24/7 for emergency consultation and call-ins.
  • Responsible for performance of team of technicians over multiple shifts or a large-scale facility to perform fire/sprinkler systems maintenance and repair on client equipment and facilities systems.
  • Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognition's to promote safe behavior.
  • Drive performance as measured by client's Key Performance Indicators
  • Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust and credibility in the delivery of IFM services
  • Resolve issues at sites under purview, escalating when needed
  • Provide engineering guidance to Technicians as needed to ensure operations are aligned with site and portfolio goals and values
  • Develop and manage operating expense budgets for relevant sites including monthly variance reports
  • Initiate purchase order requests for goods and services for sites within responsibility
  • Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
  • Administer training to ensure compliance, readiness and competency of staff
  • Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors
  • Work with the Critical Systems Manager to oversee the delivery of maintenance and repair services.
  • Ensure client satisfaction with delivery of Life Safety services and provide a lead role in monitoring and increasing customer satisfaction.
  • Support the Critical System Manager in the implementation of short and long-term projects for the client as requested.
  • Assist in the development and implementation of the annual account plan as identified by the Account Director.

Qualification & Experience

  • Bachelor's Degree in any discipline / equivalent with a minimum 8 years of experience in managing Fire & life safety programs
  • FLS certification
  • Expertise in fire detection and suppression systems.
  • Ability to read and interpret building layouts, system drawings and manufacturers' equipment specifications.
  • Strong knowledge of fire safety codes, laws, and regulations.
  • Exceptional problem-solving abilities
  • Must have good communication & interpersonal skills
  • Experience with managing teams of 3 or more including budget responsibilities, supplier management, problem solving, and client/ customer relations.
  • Experience required using CMMS systems and reporting
  • Developing servicing schedules for Preventative Maintenance including critical equipment
  • Demonstrated communication skills written and verbal including negotiation and conflict resolution
  • Must have strong computer skills, including MS Excel, Word and Office
  • Strong organizational skills
  • Ability to align, motivate and lead a team including creating accountability
  • Managing Budgets with adherence critical KPIs/Targets

Leadership/Employee Management

  • Develop a strong collaborative team-based environment.
  • Ensure compliance with JLL minimum operational audit and safety standards
  • Assist in the development and management of the detailed, zero-based annual operating budgets
  • Import JLL best practices in the interest of exceeding client goals and expectations
  • Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Date Posted: 09 June 2025
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