Financial Services Coordinator

SUMMARY: The Financial Services Coordinator is responsible for meeting with students to assist with applying and determining financial assistance, awarding aid, and ensuring all required documents are completed and submitted for processing of aid. In addition, the Financial Services Coordinator is responsible to educate and inform borrowers of loan requirements and responsibilities.

The Financial Services Coordinator must uphold the philosophy and mission of California Aeronautical University while instilling positive and progressive attitudes in all employees.

JOB REQUIREMENTS include but are not limited to the following:

COMPLIANCE:

• Responsible for compliance with all local, state, accreditation and federal regulations

• Ensure completeness, accuracy, and security of financial aid files, documents and reports.

• Ensure and maintain compliance with all company policies and procedures

• Responsible for complete and accurate timekeeping.

ESSENTIAL DUTIES:

• Conduct all duties and responsibilities ethically and professionally;

• Meet with prospective applicants and their families to assist with applying for financial assistance, determine financial aid eligibility, and make the awards; Ensure all documentation is completed and submitted for processing of aid timely;

• Educate and inform borrowers of loan requirements, responsibilities; and available repayment plans;

• Prepare and review financial aid package with students (prospective, in-school, restarts, and program changes) and complete enrollment agreements with students;

• Maintain the University's data system (CVUE) with accurate financial aid information including entering student budget information and awards; Manage and maintain award disbursement schedules in database;

• Originate Direct Loans. Update system with date changes. If necessary, put loan funds on hold. Submit origination changes to student and parent loans when necessary;

• Administer Veteran's Education benefits for Military students;

• Provide Financial Literacy information to in-school students;

• Conduct and organize entrance and exit loan-counseling sessions; Administer, review, and grade loan counseling tests;

• Assist borrowers with submission of Deferment and Forbearance forms;

• Assist borrowers with repayment options at their place of employment or at their home;

• Notify applicants of their requirements to provide additional documentation to meet verification and C Flag requirements. Responsible for collecting documentation within a timely manner and verifying its accuracy;

• Collect and receipt all payments made at the campus; Follow-up with any students who are past due on their student payments through any means of communication; Provide information to supervisor/campus director of past due payments on a weekly basis;

• Assist in the refund calculation process; close out student files for all students exiting school; Ensure that documents are placed in their proper order and closed within a timely manner.

• Mail-out exit counseling materials to borrowers who withdrew from school within regulated time frame;

• Responsible for obtaining student signatures in order to disburse their Federal Perkins to their account;

• Other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:
Associate's degree (AA or AS) or equivalent from two year college preferred; or six months to one year related experience in sales, or equivalent combination of education and experience. Knowledge of computer software.

LANGUAGE SKILLS:
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percent and to draw and interpret bar graphs.

REASONING ABILITY:
Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem solving and decision making.

OTHER SKILLS and ABILITIES:
Ability to interact in a pleasant and professional manner with all types of people. Strong technology skills necessary Management of own time as well as the time of others.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to converse and listen. The employee frequently is required to sit and use hands to finger a computer keyboard, and handle the telephone. The employee is required to stand, walk, and reach with hands and arms.

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

TRAVEL DEMANDS:
Travel to various conferences and/or trainings may require overnight stays, and the number of nights is dictated by company and/or by the schedule of events. The employee must have the ability to travel to various locations as necessary. Must have vehicle suitable for safe and secure transportation.