Position Title: Financial Counselor
Location: Richmond, VA; on-site
Benefits:
- Salary Range: $24.75-$27.81
- Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion
- Medical, Dental, and Vision
- Flexible Spending Account (FSA)
- 403(b) Retirement plan with company match and contribution
- Tuition Reimbursement
- Professional development opportunities
- Life insurance, Short Term and Long Term Disability insurance
Summary: Are you passionate about empowering individuals and helping them build a more stable financial future? As a Financial Opportunity Center (FOC) Financial Counselor, you'll work directly with clients to create personalized strategies for financial and employment success. Your coaching will help remove obstacles and open pathways to homeownership, entrepreneurship, and overall economic stability. This is an impactful opportunity to be a trusted advocate and change-maker in your community.
Success In This Role Looks Like:
- Building long-term, trust-based relationships with clients while guiding them through budgeting, credit building, and financial planning.
- Facilitating access to debt consolidation, employment assistance, and income-boosting resources.
- Designing and leading community workshops on topics like financial literacy, homeownership, and entrepreneurship.
- Collaborating across departments and community partners to advocate for clients' needs and connect them to resources.
- Maintaining accurate, timely data to track client progress and ensure program compliance.
Career Path:
- Senior Financial Counselor
- Program Manager, Economic Opportunity
- Director of Financial Stability Programs
- Community Engagement Specialist
- Grant Compliance and Reporting Coordinator
What You Bring To The Team:
- Bachelor's degree in a Human Service's field and/or business management preferred or an equivalent combination of education and related work experience.
- Previous experience in workforce development and social services with target population, program administration with proven organizational skills, and an understanding of benefits programs rules and requirements.
- Experience with financial collections and general office administration and/or work with similar service program.
- Valid Driver's License and acceptable driving record.
Why Join HumanKind:
HumanKind is a non-profit human services organization that has been serving children and families for more than 120 years. We offer programs and services that instill hope and equip people with the tools to build a strong foundation for life.
With an emphasis on inclusion, we help individuals and families who face any number of life's challenges. Our programs cover everything from financial education to foster care, from early childhood resources to services for adults with developmental disabilities.
HumanKind's unique workplace culture is what sets us apart and makes us a Best Place to Work. We recognize that this culture exists because of our values. We acknowledge that we are humans on this journey, and none of us have fully arrived, but we are committed to striving and aspiring toward living out our values each day.
We Value:
- Actively working for equity and inclusivity, practicing humility and curiosity, taking responsibility, continuously evolving for change.
- Prioritizing caring for our people, fostering a nurturing environment, celebrating small wins, acknowledging challenges, embracing innovation and adaptability.
- Nurturing growth in ourselves and others, leveraging strengths, equipping with tools for success, fostering a positive learning environment.
- Staying mission-focused, serving with empathy, putting egos aside, upholding ethics, communicating openly, providing support, and encouraging feedback.
Compensation details: 24.75-27.81 Hourly Wage
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