Our client in Plano, Texas is seeking a File Clerk to support their Lending Division.
This role is a 1+ year contract role.
Position is 100% onsite in Frisco, Texas
Schedule is 8am-5pm CST
100% onsite.
Spanish bilingual is preferred but not required.
PAY IS $18/hr
Responsibility
- Review and process vehicle documentation for secured personal loans
- Create accounts in the Title Management System
- Checks for accuracy in the customer provided documentation and ensures that all information meets Oportun's standards
- Reports to management on the status of any missing or problem
- Maintain current knowledge of all applicable lending regulations and Oportun Policies
- Effective communicates and collaborates with business partners to ensure application information and documentation is escalated/routed accurately
Qualifications
- General office administration, data entry and computer skills
- High attention to detail with ability to solve complex work related problems
- Good oral/written communication with strong interpersonal and conflict resolution skills.
- Previous customer service / call center experience preferred