BridgeView is currently seeking a Field Service Technician for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details.
TITLE: Field Service Technician
LOCATION: Pennsylvania
BENEFITS: Medical, Dental & Vision, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).
OVERVIEW
Providing service and customer support during field visits and via telephone. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions. Maintaining a constant inventory within the company vehicle.
RESPONSIBITILIES
- Reporting daily activities to the Regional Lead Technician
- Self-starting initiative for daily activities
- Creating a safe work environment by following policies
- Properly using implemented software for scheduling work, completing work forms and forwarding the information to the customer
- Maintaining a constantly replenished inventory for repairs
- Maintaining company vehicle, laptop, phone and tools
- Creating and maintaining a professional relationship with the customer
- Traveling for factory training classes on Products
- Compensated After-hours on-call rotation once trained accordingly
- Compensated After-hours technical support rotation once trained accordingly
REQUIREMENTS
- Higher Technical Certificate, Associate's Degree (2 years), or equivalent experience
- Minimum of 3 years of electro-mechanical experience preferred
- Knowledge of automated material handling equipment is a plus but not required
- Familiarity with field service industry helpful
- Strong troubleshooting and diagnostic skills for mechanical and electrical systems
- Experience with installation, repair, maintenance, and testing of technical equipment
- Ability to read and interpret technical manuals, schematics, and diagrams
- Proficiency in using diagnostic tools, hand tools, and specialized software for maintenance and reporting
- Basic computer skills, including familiarity with scheduling and reporting software
BENEFITS
BridgeView makes it easy to say "yes" to joining our team by providing exceptional benefits, with national Medical, Dental, Vision, Teladoc, and Life Insurance coverage effective on the first of the month from your date of hire. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, and more).
ABOUT BRIDGEVIEW
BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence. Since 2005, BridgeView's tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology. This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives.
BridgeView. Within Sight.
We are an equal opportunity employer and value diversity. All employment decisions are made due to qualifications, merit, and business need. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.