Field Service Technician II

Responsibilities / Tasks

• Responds to customer requests and field dispatches.

• Meets with customers at the site to discuss the service or repair nature.

• Provides advanced technical support and performs advanced troubleshooting for the compressor package.

• Provides advanced technical support and performs advanced troubleshooting on electrical and control systems.

• Performs retrofitting of industrial control panels across multiple manufacturers.

• Completes routine maintenance or repair in accordance with ANSI/IIAR-6 2019.

• Inspects machinery to confirm proper working order.

• Provides preventative measure suggestions.

• Discusses work completed with the customer.

• Submits all time sheets, expense reports (within 30 days), service tickets, start-up reports, inspection reports, and other required paperwork within the required timeframe .

• Performs after-hours telephone troubleshooting support.

• Performs other duties as assigned.

Your Profile / Qualifications

Required Skills/Abilities:

• Strong mechanical and electrical aptitude.

• Excellent verbal and written communication skills.

• Ability to problem-solve.

• Excellent time management skills.

• Must be a self-starter & driven.

• Advanced knowledge of screw and piston-type compressors and their packages.

• Advanced working knowledge of industrial control panels.

• Knowledge of ANSI/IIAR-6 2019 and capable of adhering to its standards.

• Ability to travel 90% of the time.

• Ability to sit, stand, bend, reach, walk, and maneuver in small spaces for extended periods.

• Must be able to lift/carry 75lbs frequently .

• Sufficient hand, arm, and finger dexterity to operate computers, tools, and machinery.

• Ability to work extended hours on occasion, including weekends and holidays.

• Ability to work in manufacturing areas that may be noisy, dusty, hot, cold, greasy, and/or wet.

• Ability to travel and work according to a changing schedule.

• Capable of reading P&IDs and electrical schematics.

• Thorough knowledge of the refrigeration cycle.

• Knowledge of the major components pertaining to a refrigeration system.

• Advanced working knowledge of electrical systems, wiring, and control schemes.

• Minimum of a high school diploma or GED required .

• Technical school certification in refrigeration or similar field; preferred.

Education and Experience:

• RETA CARO Certification; preferred.

• EPA 608 universal certification; preferred.

• Minimum of 3 years of experience.

Working at GEA Group has significant benefits:

• 12 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
• Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program

GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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