Field Service Representative

Description
Title: Field Service Representative
Location: Seattle WA
Shift: Day shift
Compensation: Base pay- $62k-65k+ (OT) $550 /month in car allowance + gas, tires and oil changes $50 a day in per diem $3 - $5k in bonus tools provided & expense account = over $75-80k/1st year
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% - On the road routinely to visit customer sites 3-4 nights a week.
Common military profiles hired: GSE, Fire Control Tech, Aviation ETs with mech / hydraulic skills, Nuke ETs.

Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you're committed to excellence and are dependable.

• Install and service all equipment represented by our company

• Assist our customers in the resolution of problems they may encounter

• Identify and correct hardware failures, software discrepancies, or programming problems

• Instruct on proper use regarding applications, operation and maintenance

• Provide telephone consultation for customers and Stile's personnel with problems on our equipment

• Recommend corrective action and troubleshooting approaches

• Assist in training other Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.

• Up to 90% travel as

Requirements:

• Mechanical, electrical/electronic skills

• Experience with computers, pneumatics and hydraulics

• Experience in the woodworking industry a plus

• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.