Field Service Representative

Odessa, Texas

Sulzer Pumps (US) Inc.
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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main tasks and responsibilities:
  • Supervise/assist in troubleshooting of problems, installation, assembly or disassembly of pumps, and/or seals
  • Travel to jobsites worldwide upon dispatching by Field Service Manager
  • Responsible for completing and forwarding to Corporate office all necessary paperwork for all jobs
  • Inform closest Service Center of any potential sales activities while at site
  • Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all safety, health and environmental policies and procedures.
  • Performs other duties as assigned
To succeed in this role, you will need:
  • High School Diploma or equivalent
  • Experience in pump factory or Service Center with skills in different work processes of pump manufacturing, assembly, or testing-Sulzer Apprenticeship Program meets these requirements
  • Excellent written, verbal, negotiation, and listening skills
  • Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints
  • Excellent interpersonal skills
  • Strong computer skills, with proficiency in latest "Microsoft" software. SAP and Gelco expense reporting a plus.
What we offer you:
  • 15 days of paid time off and 12 company-paid holidays
  • 401k plan with a 6% match
  • Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
  • Health savings account matching
  • Motivating wellness program
  • Employee Assistance Program
  • Paid paternal leave
  • Gym reimbursement
No visa or work permit support can be provided for this role.

Our team is looking forward hearing from you.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in the USA.

Date Posted: 08 April 2025
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