Field Service Representative

Field Service Representative

A local firm making specialty products for the metal industry has a fantastic opportunity for a Field Service Representative. This role is for a skilled professional with mechanical aptitude and excellent communication (verbal and written) abilities that is comfortable assembling equipment at various client sites throughout the western hemisphere. Field Service Representative role will require regular travel.

Field Service Representative Areas of Responsibility

Projects

• Pre-Assembly of equipment at vendor site

  
  

• Installation of equipment at customer site

  
  

• Training of customeroperators and maintenance personnel

  
  

• Answering customer questionsin consultationwith the Project Manager

  
  

• Coordinatecustomer spare part needs with Parts Manager

  
  

• Preparing company field service reports for OEM/Customer used to invoice for services provided by the company and electrical supplier

  
  

• Assist/Inform electrical supplier during installation and commissioning of equipment

  
  

• Speak with Project Manager regarding new developments to ensure knowledge of equipment prior to going to job site

  
  

Field Service