Field Service Representative FSR Engineer

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Cypher LLC is seeking a highly skilled and experienced Field Service Representative (FSR) Engineer to support mission-critical operations in telecommunications, cybersecurity, DevSecOps, and software development. The ideal candidate will have a strong background in Linux, Python, software development, system integration, and cybersecurity with expertise in embedded real-time systems, telecommunications, and cloud infrastructure. This role requires travel to client sites and direct interaction with end users, vendors, and government agencies.

• Job Title: Field Service Representative (FSR) Engineer

• Location: Washington DC Area

• Clearance Requirement: Top Secret/SCI FS poly

• Salary: Open

Key Responsibilities:

Deploy, integrate, and maintain 5G, cellular, and satellite communication systems for government and defense applications.

Provide on-site installation, configuration, and troubleshooting of mission-critical software and hardware solutions.

Utilize expertise in Linux (RedHat, Ubuntu) and Python to develop, maintain, and optimize software applications for fielded systems.

Perform system diagnostics, debugging, and performance analysis to ensure reliable and secure operations.

Support DevSecOps pipelines using GitLab, Jenkins, Kubernetes, Docker, and Terraform for CI/CD deployments.

Conduct cybersecurity assessments and vulnerability mitigation for embedded Linux environments.

Develop and execute test plans, automation scripts, and system validation procedures using tools like PERL, TCL, Coverity, and PolySpace.

Provide technical support and training to government personnel and end-users.

Document system configurations, troubleshooting steps, and operational procedures.

Collaborate with DoD, NASA, and government stakeholders to ensure compliance with regulatory standards and mission objectives.

Required Skills & Qualifications:

Strong proficiency in Python, C , Java, and scripting languages (Bash, PERL, TCL).

Extensive experience with Linux-based operating systems (RedHat, Ubuntu, VxWorks, RTOS, UNIX, Solaris).

Hands-on experience with cloud computing (AWS, Salesforce Cloud, Kubernetes, Docker, OpenStack).

Familiarity with 5G RAN, Open Network Automation Platform (ONAP), and Open Air Interface (OAI).

Expertise in cybersecurity principles, network security, and vulnerability management.

Experience in machine learning applications for cybersecurity (TensorFlow, Keras, Scikit-Learn, H2O.ai).

Strong understanding of DevSecOps tools and CI/CD pipelines (GitLab, Jenkins, SonarQube, Nexus, Maven).

Knowledge of DoD/NASA standards & compliance frameworks (NIST, CMMI Level 5, NPR 7150.2, SSP-57003).

Excellent troubleshooting and problem-solving skills in embedded real-time systems.

Ability to work independently in field environments with minimal supervision.

Strong communication and interpersonal skills for interfacing customers, vendors, and government stakeholders.

Preferred Qualifications:

Experience with AI/ML for cybersecurity applications.

Knowledge of network protocols (GSM, UMTS, LTE, CDMA, TCP/IP, SIP, VoIP).

Familiarity with biometric security systems.

Experience supporting government and military contracts.

Certifications in Linux, AWS, or cybersecurity-related fields (CISSP, CEH, OSCP, Security+).