Location: Norwich, Norfolk
Salary: Dependent on experience
Job Type: Permanent - 40 hrs per week - Mon/Fri
Working with the Service Manager and liaising with the Service Controllers to service and repair forklift trucks at customers' sites.
Acclaim Handling is a successful and growing independent Forklift Distributor in the UK. Our business is focused around the hire, sale, and maintenance of Forklift Trucks and other Mechanical Handling Equipment.
A position has arisen at our Norwich depot for a Field Service Engineer working 40 hours per week.
Position Description: Onsite Customer Forklift Truck Repairs
- Repair of electrical, mechanical, and hydraulic components.
- Repairing hydraulic valves and rams.
- Repairing final drive and gearbox components.
- Repairing engines and components.
- Inspecting and providing quotes to customers regarding repairs, in close liaison with the Service Manager.
- To identify additional chargeable repairs that can be quoted to the customer.
Onsite Customer Forklift Truck Servicing
- Responsible for servicing LPG, diesel, and electric powered forklift trucks to a high standard, with a view to preventative maintenance.
- Using a check sheet ensure the equipment is fully functional and conforms to current legislation.
- To carry out Thorough Examinations pending qualifications.
- To identify additional chargeable repairs that can be quoted to the customer.
Onsite Customer Overhaul of Forklift Trucks
- Responsible for completing a partial or full strip-down of LPG, diesel, or electric forklift trucks.
Onsite Customer Battery Maintenance
- Check voltages and gravities of traction batteries using meters and hydrometers.
- Complete a battery survey and report on it as required.
- Responsible for time entry, job reporting, part number identification, and parts requests using a tablet.
- Liaising with the Service Manager and the Parts Controller as necessary.
- Any other reasonable duties related to this role.
Position Requirements:
- Experience in Electrical / Mechanical Engineering in heavy goods/plant machinery/automotive.
- Holds a valid UK driving licence.
- Hold a valid permit to work in the UK.
- Able to work unsupervised as required.
Education & Qualifications:
- City and Guilds or BTEC qualification in a related field of relevance to the Forklift industry, or similar qualification (Essential).
- Thorough Examination Qualifications (Desirable).
What we are offering:
- Competitive Salary Package subject to skills, experience, and qualifications.
- Contributory Pension Scheme.
- 23 days holiday excluding bank holidays (rising to 24 and 25 in 2nd and 3rd year of service).
- Death in Service 3 x basic salary.
- Great and friendly working environment.
- Opportunity to work in a progressive thinking and growing company.
- 40hr week (Monday-Friday) with regular overtime available.
- Company Vehicle.
- Company Uniform.
- Company PDA, laptop, and phone.
- Full Product Training.
- Technical Support.
- Quick quote and lead incentives.
- Engineer referral scheme worth up to £1000.
- Apprentice mentor scheme worth up to £4600.
We are committed to promoting equal employment opportunities at Acclaim Handling. We take pride in the fact that we operate in an ethical manner. You can rest assured that you're supporting a company that respects its employees and customers equally.
Contact us on: to learn more about the job role, or to send over your CV. Job ref. Engineer Norwich
Applications by email only, strictly no agencies.